FAQ

How do I find the right ring size?

Choose a well-fitting ring worn on the same finger and hand. Lay it flat and measure the inside diameter straight across the centre, in millimetres, from inner edge to inner edge. Do not include the metal rim. Compare the measurement with our ring size chart. LUESTUDIO ring sizes are given in US sizes.

We also recommend having your size professionally measured by a local jeweller.

How long will my piece take to create?

Each piece is made to order and usually takes 14 working days before dispatch. During periods of higher demand, it may take longer; we’ll let you know.

What if my ring doesn’t fit?

A local jeweller can assess whether it can be resized. If resizing isn’t possible, contact us via the Contact page before returning it to arrange store credit or a gift card.

How do I care for my jewellery?

Handle your jewellery with care and remove it during activities that could scratch, knock or damage it. Gently polish with a soft cloth and store it in a cool, dry place. Avoid harsh chemicals. For bronze pieces, Renaissance Wax can be used to help protect the patina.

Can I wear my jewellery in water?

We recommend removing your jewellery before showering or swimming. Avoid contact with liquids and harsh chemicals, including perfumes and cleaning products, to help protect its surface and finish.

How will my jewellery change over time?

Over time, your jewellery develops a beautiful individual patina that reflects everyday wear.

Will my piece look exactly like the photographs?

Each piece is handcrafted, so subtle variations in shape, texture and surface are part of its character. Patina also develops individually over time, which means your piece may differ slightly from the photographs and will continue to evolve with wear.

Returns & exchanges

For more details on returns and exchanges, please refer to our Refund Policy. If your ring does not fit, please contact us before sending it back so we can arrange a return for store credit or a gift card.

Can I request a bespoke piece?

Yes, bespoke pieces are possible. Please get in touch through our Contact page to share your ideas and explore what we can create together.